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Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence

Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence

Item Number: 8074
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Online Price: $42.00
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Detailed Description
Customer Service in Health Care concentrates on action as opposed to theory. It offers a practical, step-by-step process for creating a culture shift toward excellence in customer service at all levels of an organization. It presents the essentials to bring individuals closer to the mission, values, and standards you are seeking.

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