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Pricing and Billing



Do I have to pay sales tax?

Sales tax is only applicable to those who reside in Maryland and Washington, D.C. because our warehouse and headquarters are in those locations.

I have a question on my charges.

Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service at 800-321-0343 for further assistance.

I need a copy of my receipt/invoice.

Click the "My Account " link at the top right hand side of our site to print invoices.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).


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